Description
Customer Service: New Rules for a - Paperback, by Shankman Peter - Very Good. By Shankman, Peter. Customer Service: New Rules for a Social Media World (Que BizTech) by Shankman, Peter Description: It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Product ID: 078974709X-11-1