Railway Age August 1993 Exploring High-Tech Innovations in Customer Service
$ 3.44
Description
RailroadTreasures offers the following item: Railway Age 1993 August Customer Service goes igh tech Railway Age 1993 August 128 pages Contents 29 Customer service goes high-techBetter relationships with customers are a top marketing priority for railroads. 35 22nd Annual Car & Locomotive Repair Directory 95 NS's "Thoroughbred" innovatorsThe Innovative Research Group says it can save NS $40 million within five years. 97 LIRR's freight comebackWith volume up and costs down, freight is turning a profit on the Long Island. 103 Will railroads pay for quality?Quality problems are examined at Railway Age's second C&S conference. 107 Metro Link: Transportation plusA strong component of multimodalism is at the heart of the new St. Louis LRT. 111 A great gathering, not-so-great resultsA look at the Conference on Railroad Freight Transportation Research Needs. 113 High speed rail and the freight railroadsOperating high speed passenger trains on existing lines could enhance profitability. 16 Rail UpdateHow railroads are coping with Midwest flooding; GATX's TankTrainer; SP picks Ed Moyers; NZ Rail bought. 24 Transit UpdateICE: High speed on the Northeast Corridor; White House chooses FTA slots; Red Line gets extensions. COMMENTARY 4 Inside 9 Lines on Labor 10 Financially Speaking 12 Watching Washington 128 In Transit DEPARTMENTS 6 Industry Outlook 8 The Railway Market 110 100 Years Ago 110 150 Years Ago 116 People 117 Products 118 Meetings 119 Bookshelf 119 Letters 121 Advertisers Index/Ad Sales 122 Classified 127 Professional Directory All pictures are of the actual item. There may be reflection from the lights in some photos. We try to take photos of any damage. If this is a railroad item, this material is obsolete and no longer in use by the railroad. Please email with questions. Publishers of Train Shed Cyclopedias and Stephans Railroad Directories. Large inventory of railroad books and magazines. Thank you for buying from us. Shipping charges US Shipments: When you add multiple items to your cart, the reduced shipping charges will automatically be calculated. . For direct postage rates to other countries, send me an email. Shipping varies by weight. Payment options Payment must be received within 7 days. Paypal is accepted. Terms and conditions All sales are final. Returns accepted if item is not as described. Contact us before making a return. No warranty is stated or implied. Please e-mail us with any questions before bidding or buying. Thanks for looking at our items.
