Influncia da qualidade do servio na satisfao e fidelidade do cliente by Melaku Y

$ 37.82

Language: Portuguese Book Title: Influncia da qualidade do servio na satisfao e fidelidade do clie Author: Melaku Yilma Zeleke Publication Name: NA ISBN: 9786139755592 Format: Paperback ISBN-13: 9786139755592 Type: NA

Description

Influncia da qualidade do servio na satisfao e fidelidade do cliente by Melaku Y. Influncia da qualidade do servio na satisfao e fidelidade do cliente by Melaku Yilma Zeleke Estimated delivery 3-12 business days Format Paperback Condition Brand New Description A Etiópia é uma das economias em rápido desenvolvimento em África. Para sustentar esse desenvolvimento, as instituições financeiras desempenham um papel importante, ajudando no fluxo suave e eficiente de dinheiro no país. Da mesma forma, os bancos de retalho, como parte importante dessas instituições, precisavam melhorar a sua cultura de atendimento ao cliente. Este manuscrito tentou investigar as práticas de atendimento ao cliente dos bancos de retalho encontradas na Etiópia e sugere o que deve ser feito no futuro para melhorar a qualidade do serviço prestado e o seu efeito na satisfação e fidelidade do cliente. Details ISBN 613975559X ISBN-13 9786139755592 Title Influncia da qualidade do servio na satisfao e fidelidade do cliente Author Melaku Yilma Zeleke Format Paperback Year 2025 Pages 88 Publisher Edicoes Nosso Conhecimento GEItemID:173915616; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys