Konfliktlotsen in Dienstleistungsunternehmen: Eine Analyse aus betriebswirtschaf-image

Konfliktlotsen in Dienstleistungsunternehmen: Eine Analyse aus betriebswirtschaf

$ 62.1

Item Weight: 17 Oz Number of Pages: Xxiii, 343 Pages ISBN-13: 9783834931436 Book Title: Konfliktlotsen in Dienstleistungsunternehmen Format: Trade Paperback Item Length: 8.3 in ISBN: 9783834931436 Subject: Human Resources & Personnel Management Publisher: Betriebswirtschaftlicher Verlag DR. Th. Gabler Gmbh Subject Area: Business & Economics Author: Michaela Grosser Publication Name: Konfliktlotsen in Dienstleistungsunternehmen : Eine Analyse Aus Betriebswirtschaftlicher, Psychosozialer und Rechtlicher Perspektive gtin13: 9783834931436 Publication Year: 2011 Type: Textbook Language: German Item Width: 5.8 in

Description

Konfliktlotsen in Dienstleistungsunternehmen by Michaela Grosser Estimated delivery 3-12 business days Format Paperback Condition Brand New Description Qualitätsmanagement ohne Konfliktmanagement ist für Dienstleistungsunternehmen aus betriebswirtschaftlicher, psychosozialer und juristischer Sicht nicht optimal. Publisher Description Qualitätsmanagement ohne Konfliktmanagement ist für Dienstleistungsunternehmen aus betriebswirtschaftlicher, psychosozialer und juristischer Sicht nicht optimal. Dennoch enthält keiner der bekannten Ansätze Aspekte des Konfliktmanagements. Michaela Grosser untersucht, ob der Einsatz betrieblicher Konfliktlotsen im Vergleich zu traditionellen und den im Gesundheitswesen institutionalisierten Konfliktlösungsstrategien sinnvoll ist. Sie zeigt, dass Konfliktlotsen Probleme konsens- und zukunftsorientiert und aus Unternehmenssicht kostengünstig bearbeiten können. Die Mehrzahl der befragten Mitarbeiter, die bereits Konfliktlotsen in Anspruch genommen haben, bestätigt, dass sich ihre Situation am Arbeitsplatz nachhaltig verbessert hat. Details ISBN 3834931438 ISBN-13 9783834931436 Title Konfliktlotsen in Dienstleistungsunternehmen Author Michaela Grosser Format Paperback Year 2011 Pages 343 Edition 2012th Publisher Gabler GE_Item_ID:143902665; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

  1. Seller sent me the wrong book, but the book they sent sounded interesting enough for me to keep it. I still contacted the seller and communication was fast and professional. They apologized for sending me the wrong book and said I could return it for a refund. I told them that I liked the book they sent me and wanted to keep it. They were happy. Told them thank you and happy new year. People make mistakes, but the fact that this seller was quick and professional and apologized made a difference.

    Prototypefe1

  2. The basket is perfectly what I ordered and as listed. It came in the factory packaging and was perfect upon delivery. Thank you postal service lol. The delivery took way longer than listed though, it was listed to come in a week from purchase, but took a whole month. I had some concerns at first, but communication with the company was top notch and they were very professional and answered most of my questions satisfyingly. Just prepare for a longer wait than listed, but I got what I bought lol.

    coalmine489a

  3. The two new out-of-print books I ordered were exactly as described and shipped promptly. I did ask the seller's support person (an AI chatbot, I think) to be sure to package the items carefully, and "he" said that he'd make that request of the shipping department. I knew this was hooey, and as I expected, the books were shipped in nothing but a padded paper mailer, no other protection. I got lucky, no damage, but don't bother making special requests of this seller.

    Olivier Marguillard

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