Praxisleitfaden Chatbots: Conversation Design f?r eine bessere User Experience b-image

Praxisleitfaden Chatbots: Conversation Design f?r eine bessere User Experience b

$ 17.19

ISBN: 9783658396442 ISBN-13: 9783658396442 Type: NA Country of Origin: Germany Publication Name: NA gtin13: 9783658396442

Description

The Nile on eBay FREE SHIPPING UK WIDE Praxisleitfaden Chatbots by Beate Bruns, Cäcilie Kowald Chatbots sind eine vielversprechende Form der Kommunikation – jedoch schaffen es bisher nur wenige echten Mehrwert zu bieten. In diesem Praxisleitfaden lernen Sie Schritt für Schritt den gesamten Prozess der Chatbot-Entwicklung kennen: Von der Definition des Use Case über die Persönlichkeit des Chatbots und die Modellierung des Dialogablaufs bis hin zu Pilotbetrieb und Roll-Out. Sie erfahren für jeden Schritt, welche Strategien sich bewährt haben und was bei der Umsetzung besonders zu beachten ist. Einen Schwerpunkt bildet das Conversation Design, denn es ist entscheidend für eine gelungene User Experience, für Akzeptanz und langfristigen Erfolg des Chatbots. Anhand zahlreicher Fallbeispiele aus der Praxis und mit klar formulierten Handlungsempfehlungen zeigen die Autorinnen ganz konkret, wie erfolgreiche Chatbots gelingen. Der Inhalt • Bedarfsanalyse, Use Case und User Stories• Planung der Chatbot-Entwicklung• Chatbot-Persönlichkeit und Conversational Experience• Conversation Design, Proof-of-Concept und Prototyping• Dialogablauf und Copywriting • Implementierung, Finetuning und Roll-Out• Evaluation und Continuous Improvement FORMAT Paperback LANGUAGE German CONDITION Brand New Back Cover Chatbots sind eine vielversprechende Form der Kommunikation - jedoch schaffen es bisher nur wenige echten Mehrwert zu bieten. In diesem Praxisleitfaden lernen Sie Schritt f Table of Contents Bedarfsanalyse, Use Case und User Stories.- Planung der Chatbot-Entwicklung.- Chatbot-Persönlichkeit und Conversational Experience.- Conversation Design, Proof-of-Concept und Prototyping.- Dialogablauf und Copywriting.- Implementierung, Finetuning und Roll-Out.- Evaluation und Continuous Improvement. Feature Mit Schritt-f Details ISBN 365839644X Author Cäcilie Kowald Short Title Praxisleitfaden Chatbots Language German Year 2023 ISBN-10 365839644X ISBN-13 9783658396442 Format Paperback Edition 1st Imprint Springer Gabler Country of Publication Germany Pages 228 Edition Description 1. Aufl. 2023 Publication Date 2023-05-19 Subtitle Conversation Design für eine bessere User Experience Audience Professional & Vocational Country of Origin NL Product Class Description Management & Business: General UK Release Date 2023-05-19 Publisher Springer Fachmedien Wiesbaden Alternative 9783658396459 Illustrations 69 Illustrations, black and white We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! 30 DAY RETURN POLICY No questions asked, 30 day returns! FREE DELIVERY No matter where you are in the UK, delivery is free. SECURE PAYMENT Peace of mind by paying through PayPal and eBay Buyer Protection TheNile_Item_ID:173045371;

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