How To P!ss Off The Customers: a book of bad advice by Rohvannyn Shaw (English)
$ 7.32
Description
How To P!ss Off The Customers: a book of bad advice by Rohvannyn Shaw (English). Author Rohvannyn Shaw. Let the crazy characters of PegCo demonstrate how to win the Worst Employee of the Year Award, all without getting fired! Format Paperback. How To P!ss Off The Customers by Rohvannyn Shaw Estimated delivery 3-12 business days Format Paperback Condition Brand New Description "How to P!iss off the customers" is a light hearted book of "advice" for anyone who works in customer service, from reps to supervisors. The author has more than ten years customer service in the field and has seen it all, in both tech support and pharmacy settings. This book will show you the finer points of poor communication, rudeness on the phone, how to hang up on someone without being caught, how to ruin a meeting, and how to mispronounce a wide range of medications and technical terms. Let the crazy characters of PegCo demonstrate how to win the Worst Employee of the Year Award, all without getting fired! Details ISBN 1539312828 ISBN-13 9781539312826 Title How To P!ss Off The Customers Author Rohvannyn Shaw Format Paperback Year 2016 Pages 82 Publisher Createspace Independent Publishing Platform GEItemID:127521509; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
