Mdiation CRM de la satisfaction et de la fidlit. Le cas du tourisme albanais by-image

Mdiation CRM de la satisfaction et de la fidlit. Le cas du tourisme albanais by

$ 69.49

Format: Paperback Language: French Country of Origin: France Type: NA ISBN: 9786209098482 gtin13: 9786209098482 Book Title: Mdiation CRM de la satisfaction et de la fidlit. Le cas du touris ISBN-13: 9786209098482 Author: Arnil Lacej Publication Name: NA

Description

The Nile on eBay FREE SHIPPING UK WIDE Mdiation CRM de la satisfaction et de la fidlit. Le cas du tourisme albanais by Arnil Lacej Cet ouvrage examine l'influence de la gestion de la relation client (CRM) sur la satisfaction et la fidélité des clients dans l'industrie touristique albanaise. Bien que l'influence positive de la CRM sur la satisfaction des clients soit largement acceptée comme une règle empirique, très peu de recherches ont été menées pour approfondir cette théorie. Cette étude tente donc de déterminer si une stratégie efficace de gestion de la relation client influence réellement la satisfaction et la fidélité des clients. La recherche empirique tente de mettre en évidence la relation entre l'efficacité de la gestion de la relation client, la satisfaction client et la fidélité client en analysant cinq attributs de la CRM. D'un point de vue académique, cette étude contribue à enrichir les connaissances sur la CRM, son efficacité et son application dans l'industrie du tourisme. La CRM est considérée comme un investissement important pour les entreprises, du moins d'un point de vue financier. Par conséquent, d'un point de vue managérial, il est très important de savoir s'il vaut la peine d'y investir de telles sommes d'argent, et c'est ce à quoi cette recherche tente de répondre. FORMAT Paperback LANGUAGE French CONDITION Brand New Details ISBN 6209098487 Author Arnil Lacej Pages 164 Publisher Editions Notre Savoir Language French Year 2025 ISBN-13 9786209098482 Format Paperback Publication Date 2025-11-12 Imprint Editions Notre Savoir Audience General Country of Origin US Product Class Description Management Techniques We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! 30 DAY RETURN POLICY No questions asked, 30 day returns! FREE DELIVERY No matter where you are in the UK, delivery is free. SECURE PAYMENT Peace of mind by paying through PayPal and eBay Buyer Protection TheNile_Item_ID:174607053;

  1. Would reccomend this seller 110%! messaged me to verify I was certain and happy with what I was buying and checked in regularly to ensure I was never confused on when the package was due or shipped! When I was out during the delivery, the seller went out of their way to ensure I was kept up to date on the redelivery and tracking info! Recieved safely and all products were pristine condition! Securely packed and good value for money - even came with freebies :) very high quality would buy again!

    Matyáš Kroupa

  2. I had a ‘90s copy. I was excited about the new edition. With a new forward by J Wasserman and intro by LM DuQuette. The book was excellent value and it arrived in perfect condition as it was sold new. A gorgeous looking tome.I gave 5 stars for the description, I had no communication with the seller and only gave 4 stars for Dispatch Time. Dispatched on Nov 4th with the last day being tomorrow. The process was great. Highly recommended. I’ve done business with these guys and will continue to.

    GRaj0d5188ee

  3. I love these diaries but they can be a little expensive. However this was a good price from this seller and I would definitely use this seller again. Excellent communication. The delivery time was a little longer than stated but it wasn’t the seller’s fault. They were very supportive. I was worried the item would arrive bent or folded if it was taking so long in transit but it was really well packaged and in perfect condition.

    kaienknight7

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