Measuring Customer Service Effectiveness by Sarah Cook (English) Hardcover Book
$ 15.84
Description
"Measuring Customer Service Effectiveness" by Sarah Cook is a textbook published by Routledge in 2004. It focuses on the subject area of business and economics, specifically in the field of customer relations. The book delves into methods of effectively measuring the effectiveness of customer service, providing valuable insights for both students and professionals in the field. With a hardcover format and 174 pages, this book offers a comprehensive exploration of the topic in English language.
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