Managing Customer Service Super Series, Paperback by Institute of Leadership ...

$ 32.01

Number of Pages: 120 Pages Publication Year: 2007 Item Weight: 15.2 Oz Publication Name: Managing Customer Service ISBN: 9780080464190 Subject Area: Business & Economics Item Width: 8.4 in Features: Revised Series: Superseries Ser. Format: Perfect Item Length: 11.6 in Book Title: Managing Customer Service Super Series Type: Textbook Language: English Item Height: 0.3 in Subject: Human Resources & Personnel Management, Customer Relations, General, Management Author: Institute of Leadership and Management "Ilm" Staff gtin13: 9780080464190 Publisher: Elsevier Science & Technology Books

Description

  1. Received the Tying Nymphs: Essential Flies and Techniques for the Top Patterns, Hardcover. The book is of high quality. I'm very happy with my purchase and will continue to order from this seller. This seller has the best communications that I have ever seen in a sell. The book is at a great value. The book was as described and in excellent condition. Shipping was very fast. The appearance of the book was excellent. The item was very well packaged. Again, I will continue buy from this sell.

    Oleg Marchenko
  2. As pictured / as described. Shipping - I ordered Dec 12 and glanced to see something like "Arrives ... 17th-21st", quickly thinking, "OK - plenty of time for Christmas". When it didn't show up, I went back to find it was actually "January 14th-17th" - oops! my goof! Wasn't expecting 5 week shipping. But ultimately, it did come in on Dec 26th, so quicker than the stated and might have been even quicker if not for holidays. Otherwise, good packing. Quick, easy transaction. Thanks!

    vostok61b513
  3. Received the two books I ordered safely in perfect new condition. They were very safely and securely and sturdily packaged so that no damage could occur-thanks! Prompt service and very quick delivery, receiving them at least a week to ten days ahead of schedule-fantastic!! Great prices on these very high quality books, plus free shipping-a fantastic value! Most definitely very highly recommend seller! Fantastic service/prices/products!! Five stars ++!!

    user2706345d