The Customer Science Handbook: Using Behavioral Insights to Create Breakthrough
$ 39.05
Description
The Customer Science Handbook: Using Behavioral Insights to Create Breakthrough. However, the principles behind it are often misunderstood and driven by intuition rather than grounded in scientific knowledge. Publisher Cerebellum Press. Health & Beauty. Format Hardcover. Author Alexander Chernev. The Customer Science Handbook by Alexander Chernev Estimated delivery 3-12 business days Format Hardcover Condition Brand New Description The Customer Science Handbook reveal principles that shape people's behavior and shows how to create transformative customer experiences. Publisher Description Creating impactful customer experiences is at the core of a company's business model. However, the principles behind it are often misunderstood and driven by intuition rather than grounded in scientific knowledge. The Customer Science Handbook provides a systematic, powerful, and practical approach to designing transformative customer on decades of research from psychology, behavioral economics, and marketing, this book offers insights into the forces that shape customer behavior. It reveals proven principles employed by leading marketing companies and demonstrates how to systematically design and implement impactful customer strategies that deliver Customer Experience Canvas presented in this book outlines the key aspects of the customer experience to help you develop strategies to manage it. From triggering dormant needs and engaging customers to designing impactful consumption experiences and building loyalty, this book demonstrates how to create enduring customer value. Details ISBN 1936572885 ISBN-13 9781936572885 Title The Customer Science Handbook Author Alexander Chernev Format Hardcover Year 2025 Pages 288 Publisher Cerebellum Press GEItemID:171001370; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
