Managing Customer Relationships : A Strategic Framework HardcoverFree US Delivery | ISBN:0470423471

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ISBN: 9780470423479 Item Width: 7.2 in Publication Year: 2011 height: 1.6 in Subject Area: Business & Economics Format: Hardcover Number of Pages: 528 Pages Publisher: Wiley & Sons, Incorporated, John Subject: Marketing / General, Customer Relations, Decision-Making & Problem Solving Language: English Type: Textbook Book Title: Managing Customer Relationships : A Strategic Framework Hardcover Item Height: 1.6 in Item Weight: 38.5 Oz Item Length: 10.3 in Author: Martha Rogers, Don Peppers width: 7.2 in Publication Name: Managing Customer Relationships : a Strategic Framework