Description
This hardcover book titled "The Customer Rules: the 14 Indispensable, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World" is a must-read for young adults and adults alike. Written by Robert L. Shook and signed by C. Britt Beemer, this book is a valuable addition to any business or economics library. Published by McGraw-Hill Education in 2009, this book is in English and has 352 pages. It weighs 22.6 ounces and measures 9.3 inches in length, 6.4 inches in width, and 1.1 inches in height. It is a vintage-free item and comes with a dust jacket and an autograph feature. The book discusses important topics such as training, marketing, customer relations, and industrial management. Autographed copy
The figurines were just as described. They were the very best value as the seller was generous with the offer she accepted. They arrived one time and the box had been well packed.
Product arrived quickly, in new condition, and was well packaged. Thank you for a smooth transaction! Definitely recommend this seller!
shoes arrived quickly...packaging was protective...shoes were in the best condition...i wore them today...fantastic pricing and value
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