Description
The CRM Handbook, A Business Guide to Customer Relationship Management. SKU 116317262426. Used, good condition, no marks, now writing, no highliting. Softcover 2001. The CRM Handbook, A Business Guide to Customer Relationship Management by Mary O'Brien; Jill Dyché ISBN: 9780201730623 / 0201730626 Addison-Wesley Professional , Softcover 2001 Used, good condition, no marks, now writing, no highliting. Much recommmended CRM guide. SKU 116317262426