Emotional Engineering, Hardcover by Fukuda, Shuichi (EDT), Brand New, Free sh...-image

Emotional Engineering, Hardcover by Fukuda, Shuichi (EDT), Brand New, Free sh...

$ 96.0

Author: Shuichi Fukuda Type: Textbook Format: Hardcover Number of Pages: 395 Pages Subject: Industrial Engineering, Engineering (General), Intelligence (Ai) & Semantics, Computer Science, General, Social Aspects / Human-Computer Interaction, Computer Engineering ISBN: 9781849964227 Publication Year: 2010 Item Weight: 30.5 Oz Publication Name: Emotional Engineering : Service Development Item Width: 6.1 in Language: English Item Length: 9.2 in Subject Area: Computers, Philosophy, Technology & Engineering width: 6.1 in Publisher: Springer London, The Limited Book Title: Emotional Engineering

Description

Emotional Engineering, Hardcover by Fukuda, Shuichi (EDT), Brand New, Free sh.... Emotional Engineering, Hardcover by Fukuda, Shuichi (EDT), ISBN 184996422X, ISBN-13 9781849964227, Brand New, Free shipping in the US In an age of increasing complexity, diversification and change, customers expect individually tailored services. This book shows how to satisfy and manage their expectations throughout the product life cycle, if producers focus their attention more on emotion. Emotional Engineering, Hardcover by Fukuda, Shuichi (EDT), ISBN 184996422X, ISBN-13 9781849964227, Brand New, Free shipping in the US In an age of increasing complexity, diversification and change, customers expect individually tailored services. This book shows how to satisfy and manage their expectations throughout the product life cycle, if producers focus their attention more on emotion.

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